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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ETATRON products

The group "New Technologies" offers for review the products of the plant ETATRON: membrane metering pumps, liquid analyzers, peristaltic and plunger pumps, metering and monitoring stations, sensors, electrodes, sensor holders, mixers, pulse flow meters, tanks
  • Metering pumps ETATRON
    Metering pumps
    eOne, DLX, DLXB, BT, etc.
  • Dosing pumps ETATRON
    Dosing pumps
    ST-P, P, ST-D, D, etc.
  • Peristaltic pumps ETATRON
    Peristaltic pumps
    F PER, B PER, eMyPOOL, etc.
  • Liquid Analyzers ETATRON
    Liquid Analyzers
    eSELECT, eControl, etc.
  • Dosing and control systems ETATRON
    Dosing and control systems
    POOL GUARD, eOne GUARD, etc.
  • Sensors and electrodes ETATRON
    Sensors and electrodes
    PTFE GR, SS GR, PT100, etc.
  • Sensor holders ETATRON
    Sensor holders
    IN-LINE, OFF-LINE, etc.
  • Mixers ETATRON
    Mixers
    AF, AGV, MP, AGR-V, etc.
  • Flow meters ETATRON
    Flow meters
    HV, GV, etc.
  • Tanks ETATRON
    Tanks
    TANK 60L/108L/230L, etc.
  • Accessories and spare parts ETATRON
    Accessories and spare parts
    PVDF, BT, DLX, DLXB, etc.

NEW TECHNOLOGIES GROUP

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